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- For cancellations made 6 days or more in advance of the appointment date – no cancellation charge.
- For cancellations made between 2 and 6 days in advance of the appointment date – 50% of your regular appointment contribution rate.
- For cancellations made less than 48 hours prior to the appointment date: 100% of your regular appointment contribution rate.
We collect the cancellation charge, wherever possible, by credit/debit card at the time the cancellation is notified.
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